I. THE BASICS
‘E-Nirikshan’ an Mobile application of affiliates/subsidiaries of QaizenX(R) (collectively “E-Nirikshan”, “we”, “us” and “ours”) are committed to protect your privacy and ensure your Personal Information transfer is transparent and fairer.
“Personal Information” means any information that can be used to identify, locate, or contact an individual directly or indirectly which is obtained from or provided by You through the use of web application and/or Services.
“User” has the meaning given to it in the Terms of Service located at our www.qaizenx.com/enirikshan/.
“Respondent” means and includes an individual(s) who receives or responds to surveys or questionnaire sent by the Users or otherwise interacts with the Users through our Services.
“Subscriber” means and includes anyone who subscribes to our email notifications, newsletters, marketing campaigns etc.
“Visitor” means and includes anyone who visits and/or uses or otherwise interacts with the E-Nirikshan www.qaizenx.com/enirikshan/.
“Service” has the meaning given to it in the Terms of Service located at our www.qaizenx.com/enirikshan/.
“You” and “Your” means, depending on the context, either a User, Respondent, Subscriber/Visitor or all.
4. Source of Collection of Information
We may collect, process and use information about You when You
a. Register for our Services
b. Interact with our Services
c. Install and/or access our Services through our application(s), including our mobile application and browser extension
d. Connect to our Services through third parties, including social media accounts, email accounts and business partners.
e. Contact us for any support
f. Respond to Survey or questionnaire sent by our Users
We collect certain information about You when You submit or provide it to us directly. When You interact with our Services online, www.qaizenx.com/enirikshan/ or through our mobile applications, we also automatically collect information about You and Your use of the Services through the use of log processes, cookies and other similar tracking technologies. Certain other information is collected about you from third parties, such as when you connect through a third party service or business partner site.
For the purpose of this Section “You” and “Your” applies to Users.
1.1 What do we collect from you?
- Registration information
When You register an account on E-Nirikshan, we collect Your Personal Information including email address, other contact details, IP, location, device and certain other information reasonably necessary to help You create an account pursuant to our provision of Services.
- Address book information
You can import email addresses into the audience and make use of it to invite people to take part of Your surveys or questionnaires. We don’t use the email addresses You have stored for our own purposes.
- Other information
We collect information from You through testimonials, case studies, forms or information You intentionally share with us in other contexts.
Note: We don’t share or abuse your respondents’ email addresses. E-Nirikshan will not email your survey respondents or subscribers in your list except at your direction. We don’t sell or share the email addresses in your list to any third parties.
- User Details
User details such as IP, location, device information and browser information and its activities will be tracked when a user is interacting with our application. We also track referral information. Meaning, we also track how the user landed into E-Nirikshan. When a user interacts with our application, details such as IP, location, device information, browser information and user activities is tracked.
- Event Logs
A log of all requests generated by the User is maintained to debug in case of any emergencies. This includes User information such as IP, location, OS information, browser, device type and the time which the User interacted with the platform. These log files are encrypted and rotated frequently.
- Survey or questionnaire data
Your survey data (questions, responses and audience list) is stored with us. Your survey data is Yours. E-Nirikshan, grants you the admin role to collect and export the responses as you wish. We do not sell or use survey responses collected by You for our business requirements. This admin role also grants You the right to edit previously submitted data.
We safeguard survey respondents’ email addresses and the email addresses collected by You. We don’t use or sell the email addresses against our policy.
The security of Your Personal Information and data is important to us. We store them securely. We follow generally accepted standards to protect the Personal Information submitted to us, both during transmission and once it is received. If You have any questions about the security of Your Personal Information, you can contact us.
Survey data is stored on servers located either in the Mumbai Region of India. We will process Your survey data on Your behalf and under Your instructions.
1.2 When do we collect your Personal Information?
We may collect Your Personal Information including but not limited to name, contact number, email id necessary to provide the Services, when You register for E-Nirikshan account or otherwise use our Services, browse our www.qaizenx.com/enirikshan/ or consult with our customer service team and for our legitimate interests as permitted under the relevant data protection laws.
2. Survey Respondents
For the purpose of this Section “You” and “Your” applies to Survey Respondents.
We don’t sell, misuse or share your responses to third party advertisers or marketers.
2.1 What do we receive from you?
- Contact Information
You might provide certain Personal Information like name, email id etc. with our Users when you opt to respond to survey requests. However We will not use your Personal Information to contact you unless our Users direct us to do so. If you choose to contact us directly we may use your Personal Information to communicate with you in response to your queries.
- Internet and other Network Activity, such as Your browsing and search history and Your interactions with our sites and Services including –
- Navigational information like IP address, geographical location, browser type, device information, length of visit and pages viewed, URL’s of the pages You visit, including those tracked by our browser extension; date and time stamps associated with such browsing, searches, and clicks
2.2 When do we collect your Personal Information?
We will not collect Personal Information from You directly unless our Users instruct us otherwise or You interact with us.
2.3 Your Data Protection Rights
We only act as a Processor who processes Your data on behalf of our Ally, Partners, Affiliates or Users. When You respond to a survey or questionnaire sent by our User through our Services, we recommend You to contact the relevant User for exercising any of the below mentioned rights. As we do not have control over your responses, we will not be responsible to respond to Your requests in relation to Your Personal Information.
If You wish to exercise Your rights under any applicable law, including the EU General Data Protection Regulation (GDPR) or the California Consumer Privacy Act (CCPA) please contact us by email . If You contact us directly, we may either forward Your request to the relevant User or provide You with the identity of the respective User to enable You to contact them directly.
3. SUBSCRIBERS AND VISITORS
For the purpose of this section “You” or “Your” refer to Subscribers and Visitors
We may ask You to provide certain information when You register, sign up for our newsletter or use any features available on the www.qaizenx.com/enirikshan/. We may collect and use Your navigational information like information about Your device and Your visits to the www.qaizenx.com/enirikshan/s such as Your IP address, geographical location, browser type, referral source, length of visit and pages viewed when You make a visit to our www.qaizenx.com/enirikshan/. We will not use Your Personal Information for any purpose other than to communicate with You either in response to Your queries or when You provide us with Your email id, to send updates about our products, features and services unless You unsubscribe our Services. We will use such information to send email campaigns or any other mails related to our products, features and services.
3.1 What do we collect from you?
- Contact Information – We may collect and use Your Personal Information like name, email address etc. that You provide to us voluntarily when You visit our www.qaizenx.com/enirikshan/ or subscribe to use any of our products, features and services, when You express an interest in obtaining information about us or otherwise contact us.
- Analytics – E-Nirikshan may use Analytics to collect information regarding the behavior and demographics of visitors using our services.
- Navigational information like IP address, geographical location, browser type, device information, length of visit and pages viewed, URL’s of the pages You visit, including those tracked by our browser extension;
If You no longer wish to be contacted by Us please unsubscribe from our Services.
3.2 Your Data Protection Rights
If You wish to exercise Your rights under any applicable law, including the EU General Data Protection Regulation (GDPR) or the California Consumer Privacy Act (CCPA) please contact us by email.
Subject to certain exceptions and limitations under your local law You may be entitled to exercise the rights.
III. GENERAL INFORMATION
For the purpose of this Section “You” or “Your” refer to Users, Respondents, Subscribers and Visitors as applicable unless otherwise specifically mentioned.
1. Use of your information
We may use the information we collect from You when You register, sign up for our newsletter, respond to a survey E-Nirikshan or marketing communication, surf the www.qaizenx.com/enirikshan/, or use any site features. To the extent permitted by applicable law, We use your Personal Information that either we collected from or received through our Services in order to perform our contractual obligations, Services and other legitimate interests that are further detailed below:
(i) Process Your registration with our Services in accordance with our legitimate interests to operate and administer our Service. This includes sending You emails.
(ii) To communicate with You about Your account and provide customer support to perform our contract with You for the use of the Service or where we have not entered into a contract with You, in reliance on our legitimate interests in administering and supporting our Service.
(iii) To enforce compliance with our Standard Terms of Service and applicable law, and to protect the rights and safety of our Users in reliance on our legitimate interest to protect against misuse or abuse of our Service and to pursue remedies available. If You use our Services in any way to carry out the prohibited, unlawful and fraudulent activities and the contents in it are reported as abuse by anyone including survey respondents we reserve the right to review Your Content, suspend the Service(s) and block Your account as deemed necessary.
(iv) To personalise Your experience and to allow us to deliver the type of content and product offerings You are most interested in;
(v) To improve our www.qaizenx.com/enirikshan/ or services in order to better serve You;
(vi) To allow us to better service You in response to Your customer service requests;
(vii) for other purposes for which we obtain Your consent
2. Who do we share your Personal Information with?
E-Nirikshan will not share Your Personal Information without Your consent unless otherwise required by law.
Disclosure for legal purposes: We may also share the information we collect, including Personal Information, to the extent permitted by applicable law, (i) in response to subpoenas or other legal processes or if, in our good faith opinion such disclosure is required or permitted by law without a specific disclosure; (ii) at the request of governmental authorities conducting an investigation; (iii) to enforce our terms and conditions or other policies applicable to our Services etc.
3. International Data Transfer
Currently we have our Data Centers located in the Mumbai Region Data of India.. E-Nirikshan, will follow the requirements of GDPR regardless of where such Personal Information is stored or processed. We will take all steps reasonably necessary to ensure that Your Information is treated securely and in accordance with this Policy. We will not transfer Your Personal Information without Your consent and ensure to have appropriate safeguards in place.
4. Retention of Personal Information
E-Nirikshan, stores User data with reference to Your Service account. This may include Personal Information, survey data and other details that You enter into the app from time to time. We will retain Your Personal Information as long as you have an account with us in order to maintain and expand our relationship with You and in order to have proof and evidence concerning our relationship with you. We will delete all Personal Information including any copies thereof with your Permission and on your request. In case, we are unable to delete Your Personal Information due to technical or other reasons, E-Nirikshan, will apply measures to ensure that Your Personal Information is blocked from any further processing until deletion is possible. This excludes the data that we are required to retain for legal and regulatory requirements.
5. Our Contact
Tel +91 9307300037
@ Great Place IT Services Private Limited, 414, Senapati Bapat Marg, Empire Industries Complex, Lower Parel, Mumbai – 400018
6. Our Commitment to Data Privacy
E-Nirikshan gives utmost importance to the data privacy of its customers. We also follow the GDPR guidelines., E-Nirikshan, hereby confirms upon the data privacy, security & transparency commitment, the company offers to all its customers.
We acknowledge that the GDPR guidelines will help us adopt the highest operational standards and will thereby facilitate protecting customer data in the best way possible.
7. Our Approach
It is pretty straightforward. We strive for Transparency, Privacy, and Security. We are the facilitators who make data processing and management simple for you. You control and own your data!
8. Personal Privacy
Personal Privacy of customers data is absolute at E-Nirikshan While we will process customer data, it is the customer on whom the power to edit, delete, retain or transfer any of such data, fully rests upon. You are entitled to exercise your data protection rights subject to your applicable data protection laws, to the extent we act as Controller and collect your Personal Information.
Customers at any point in time can get in touch with us and ask for any information pertaining to their account upon specific events related to their Personal Information .
We promise to adopt utmost security standards so that your Personal Information does not get compromised at any point in time. We have tightened our IT infrastructure, data security platform & IT policies so as to offer our customers, enhanced end-to-end security.
How To Contact Us?