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Improving made simple with the right strategy!

“If you can’t measure it, you can’t improve it” – Lord Kelvin
Get hold of your business by understanding the pulse of your customers and employees. Make data-driven decisions for continuous improvements to drive growth.
Data driven decisions | QaizenX
Understand Improvement Opportunities - QaizenX
Identify areas to Improve
Data-Driven Decisions | QaizenX
Data-Driven Decisions
Increase Retention, Profitability | QaizenX
Increase Retention, Profitability
Track Growth and Scale | QaizenX
Track Growth and Scale
Make Your Customers Happy | QaizenX
Make Your Customers Happy
Engage Your Employees | QaizenX
Engage Your Employees

Kaizen Methodology - Level Up Your Experience In Simple Steps

PLAN

Strategize your feedback:
Questions to ask, time of feedback, or at specific customer or employee journey
touch-point.

ACT

Create Action Plans:
Create Action Plans on the issues you found from the data insights, Take corrective actions and look for the new opportunities.

DO

Launch Feedback:
Start collecting feedback from customers or employees at specific touchpoints via different channels.

CHECK

Analyze the gathered data:
Check areas of improvement and learn what can be done to fix current issues. Drive a better experience

Listen to the voice of your customer and employee

Capture real-time insights to make data-driven decisions

customer-review | QaizenX
Provide Top-notch CX to Customers

Keeping a pulse on your customers doesn't have to be hard. We make it easy to track customer satisfaction, loyalty, and feedback.

Employees Experience | QaizenX
Drive Improved Employee Experience

QaizenX helps you take employee engagement feedback, 360 degree feedback, pulse of the employee and gather actionable data.

market-research | QaizenX
Uncover Target Market Customers Insights

Get valuable insights of the target customer. Using concept testing, market research surveys you can get a holistic view of your audience.

Employee Experience | QaizenX

Employee Experience Dashboard

Increase your employee experience by driving good employee engagement strategies. QaizenX allows you to take employee feedback at all employee journeys touchpoints: hiring right, onboarding, early engagement to exit analysis.

  • Employee Experience Dashboard
    • Customer Experience | QaizenX

    Customer Experience Dashboard

    Understand what exactly your customers are thinking about your business. With our simple and efficient NPS®, CSAT tool, increase your customer retention and customer lifetime value. Find trends and alerts that’ll help you improve your Customer Experience.

  • Customer Experience Dashboard
    • Market Research - QaizenX

    Market Research Dashboard

    Back up your business ideas with market research data, we help you understand your product/service validity in the current target market. So that you take better decisions while launching your product.

  • Market Research Dashboard

      • Brands that use QaizenX to improve the experience continuously.

      GPTW | QaizenX Client
      Emitech | QaizenX Client
      AVAADA | QaizenX Client
      QaizenX Client
      QaizenX Client
      QaizenX Client
      MTDC | QaizenX Client

      0 Total Feedbacks Taken

      0 Our Net Promoter Score

      0 Survey Templates

      Improve Customer Experience

      Improve Employee Experience

      Improve Community Experience

      Listen to your people and grow your business!

      QaizenX feedback platform helps you transform your business by providing a seamless way to take feedback from customers and employees, continuously improving its experience.

      See how our solutions can help your business