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Fully managed Feedback Solution | QaizenX

Everything, End to End

How it works?
We partner with you and make use of advanced features of QaizenX to provide you desired results.

Decide Outcome & KPIs

Decide on outcome viz improve new product experience, connect with the community, increase employee engagement, improve facilities, etc. Decide across what demographics data is relevant.

Build Feedback instrument

Our Domain experts decide along with you the relevant feedback instruments and demographics sample so that data represents the desired outcome. The platform has a repository of 100’s of survey templates/instruments designed by the best of consulting bodies and experts.

Gather Feedbacks & Integrate data

Deploy suitable methods to gather feedback viz Email, SMS, Web/Mobile.
Deploy on-foot feedback-takers force to take in-person surveys.
Integrate data with any of the internal companies data Sales, CS, Finance etc.

Analyze & share actionable Insights

Access real-time reports/analysis, stakeholder sentiments, share within the team, all on mobile. Schedule daily/weekly/monthly digest. Assign actionable tasks for improvements.


Pre-built Industry Templates

Provides many pre-built feedback templates refined over years of experience

NPS®, CSAT, Happiness Index

Helps to measure customer, employee satisfaction & engagement

Real-time Insights

Built on robust analytical engine to provide real-time analytical reports to improve your Business

Multi-channel Invites

Maximize customers & employees reach with multichannel support of Email, SMS, QR Code and WhatsApp

Customizable Surveys

Has easy to use do-it-yourself survey builder to create intuitive surveys

Multi-Language Surveys

Speak your language! The platform supports almost 49 languages

Improve Customer Experience

Improve Employee Experience

Improve Community Experience

Listen to your people and grow your business!

QaizenX feedback platform helps you transform your business by providing a seamless way to take feedback from customers and employees, continuously improving its experience.

See how our solutions can help your business