Why take a survey? “Customer Centricity is a culture of putting the customer at the center of everything you do.”- [...]
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9 Powerful Reasons: Why You Should Start Taking Survey
All posts by Vishal
What Good Customer Experience Means For Your Company
“I’m not satisfied” is the feedback that no business owner wants to hear from its customers. The phrase speaks of [...]
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How to Measure Net Promoter Score?
What is Net Promoter Score (NPS)? Net Promoter Score or NPS is a single question that will help measure the [...]
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How to Listen to Your Customer amidst Covid-19?
As an entrepreneur or businessman, you know that the customer is King and if you don't listen to your customer, [...]
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Why Employee Engagement is Important?
In today’s corporate world, the word 'engagement’ has quickly earned a lot of buzzing. Around the globe, organizations are constantly [...]
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What is Market Research and How to Conduct it?
Well, we all know that business starts with a product or service idea. But even a great product is worthless [...]
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Why is it Essential to Take Feedback from Customers?
If you run your own business, you know you have been trying your best to fulfil all your customers' needs. [...]
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3 Types of Surveys: Customize What Suits You Best
A survey provides crucial information in the form of meaningful data for your organization. You can use this data to […]
7 Types of Customers: How they Purchase?
Even with the right advertisements and huge discounts, sometimes you may not get enough customers. Thus, it is critical to [...]
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Top 6 Secrets for Excellent Customer Experience
The customer experience (CX) and customer service are more often misconceived as a similar concept. But, communication, assistance, and problem-solving [...]
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